Privacy Policy

Welcome to Serinity Soul Solutions Pvt Ltd (“we,” “our,” or “us”). This Privacy Policy governs your use of our website, www.serinitysoul.com (“Website”), and outlines how we collect, use, protect, and disclose your personal information when you use our services related to tours, travel bookings, and packages.

By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

1. Information We Collect

We may collect personal information including but not limited to your name, email address, phone number, travel preferences, and payment details when you:

Make a booking or inquiry
Sign up for newsletters or promotional content
Contact our support team
Use any interactive features of our Website

2. Use of Information

We use the information we collect to:

Provide and manage your bookings
Communicate with you regarding your trips
Improve our Website and services
Send promotional emails and updates (you can opt out anytime)
Ensure compliance with legal and regulatory requirements

3. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with:

Travel service providers (e.g., hotels, tour operators) to fulfill your booking
Payment gateway providers for secure transactions
Legal authorities when required under applicable laws

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance user experience and gather usage data. You can control the use of cookies through your browser settings.

6. Your Rights

You may request access to or correction of your personal information at any time. You may also request deletion of your data or opt out of marketing communications by contacting us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. Your continued use of the Website after such changes constitutes your acceptance of the updated policy.